FREQUENTLY ASKED QUESTIONS
Do you offer in-home design services?
Yes we do! If we require paint, flooring or any other service we do not provide, there will be an additional hourly charge. If it's just furniture and placement, there will be a charge, but it will be put toward and taken off of your order total.
Are your products made in Canada, The U.S. or overseas?
Approximately 95% of our furniture is Canadian or U.S. made.
Can I have my chosen sofa made into a sectional?
Yes! Most companies we carry offer a very wide variety of customization options. Our designers would be happy to walk you through the options.
Do items come in different colours?
Yes! You choose wood, stain, level of distress, and fabric or leather. Our designers will provide swatches for you to browse in-store, or take home with you.
How long until my ordered item arrives?
All products and suppliers have different build and shipping times. We will provide you with the best time estimate possible.
Does your staff work on a commission structure?
No we do not. Our store is built around a low-pressure sales premise. We pride ourselves on providing a relaxed environment.
How long has Cricklewood Interiors been in business?
We've been in business for 37 years, and still loving it!
When can I expect your next sale?
Each and every month we offer new sales on different brands. Be sure to continually check the site to find out when your favorite line goes on sale!
What is the proper sized area rug for my room?
There are many differing opinions on the topic. Some like the rug to run under the sofa and chairs, while others like to leave enough space to better show off the rug. Each and every case is different, but ultimately comes down to personal preference.
What is accessory layering?
An example of layering would be adding a smaller picture frame to the front of a larger mirror, but is done in a way that emphasises both pieces and those around it.