Sirius Aurora Shadow

At H2 Seating, we stand behind the quality and durability of our products.

Our warranties reflect our commitment to craftsmanship and customer satisfaction:

• Lifetime Warranty: Steel and wood frames are covered for life against breakage for the original purchaser, as long as the original upholstery remains intact.
• 10-Year Warranty: Molded foam cushions are warranted against collapse. This does not cover normal softening or compaction.
• 5-Year Warranty: Recliner mechanisms and moving parts are covered against breakage. Minor noise or uneven swivel mechanisms are excluded.
• 2-Year Warranty:
  • Power Components: Motors and electronics.
  • Upholstery: Leather is covered against tearing and cracking, and fabric is covered against seam slippage and fraying. Normal wear, fading, and natural markings are excluded.
• General Warranty: All other materials, parts, and workmanship are covered for 2 years.

 Warranty Conditions:

• Proof of Purchase: To file a warranty claim, you must provide the original sales receipt or invoice to an authorized H2 Seating retailer.
• Authorized Repairs: Faults or damage resulting from repairs by unauthorized persons or the use of non-original parts are not covered.
• Batteries: Batteries are only warranted if used with H2 Seating products. The use of third-party batteries with H2 Seating products may void the entire warranty.
• Exclusions: Warranties do not cover floor samples or products sold “AS IS” at the time of purchase.
• Coverage Limitations: The warranty covers the cost and shipping of replacement parts. H2 Seating is not responsible for additional costs incurred during repairs, such as service or repair charges.